This policy explains how information submitted through MAHLE request forms may be used to respond to fitment, quote, catalog, and documentation questions.
When a user sends a request, the website may collect contact details, company name, phone number, email address, product category, application notes, country or region, and the message content supplied by the user. This information is collected so MAHLE can understand the request, route it to an appropriate team, and prepare a response related to Engine Components, Filters, catalog data, or documentation support.
The website may also receive standard technical information from browsers and servers, such as device type, pages visited, and approximate connection data. This information is used to maintain website operation, improve navigation, and understand which parts of the catalog workflow require clearer guidance.
Submitted information may be used to answer sourcing questions, prepare quote communication, discuss fitment requirements, respond to compliance requests, or improve website content. MAHLE may retain request details when needed for follow-up, service history, internal review, or business record purposes. Information should not be submitted if the sender lacks permission to share it on behalf of the organization.
Personal information is not meant to be sold through this website. It may be shared with service providers, distributors, or internal teams when that sharing is necessary to respond to the request or operate the website. Those parties are expected to handle the information according to applicable privacy and security obligations.
Users may request correction or removal of contact information where applicable law allows. Some records may need to be kept for legal, security, or transaction reasons. Requests should include enough detail to identify the original submission without sending unnecessary sensitive information.
Send a concise request with the original contact details and the action you want reviewed.
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